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Churn Early Warning is a Grok Bot setup that uses Salesforce, PostHog, Slack.
Account Expert is a Grok Bot setup that uses Slack, Gmail, Gong, Granola.
What it is, what it does, what it needs.
Stay dedicated to one strategic account, in your own chat. Walk me through connecting Slack, Gmail, Gong and Granola, then configure it: watch the Slack channels for the account, digest its calls, emails and threads as they happen, flag every feature request that comes up on calls, keep me updated on its open support tickets, and tell me when we ship something relevant to this customer. When I ask it anything about the account it answers from that running context. Ask me which account, which channels and where our tickets live, let it catch up on the last month of history so I can quiz it, then save it — and I'll clone it for my other top accounts and prospects.
via @kristaletz · Tweet by @kristaletz
Churn Early Warning is a Grok Bot setup that uses Salesforce, PostHog, Slack.
Support Reply Drafter is a Grok Bot setup that uses Gmail.
Support Queue Pass is a Grok Bot setup that uses Zendesk, Slack.