BOTUnclaimed

Support Ticket Fixer

by euboid·0.0(0 saves)·11 uses

Support Ticket Fixer is a Grok Bot setup that uses Ferndesk, Axiom, GitHub, Infisical, Codex.

Open @euboid on X Compare

Facts

What it is, what it does, what it needs.

What it is: Bot
What it does: Support Ticket Fixer is a Grok Bot setup that uses Ferndesk, Axiom, GitHub, Infisical, Codex.
Works with: Grok
Setup: In Grok Bot, create a new agent and connect Ferndesk, Axiom, GitHub, Infisical, Codex. Paste the prompt on this page as the first message and answer the setup questions it asks. Do one supervised run, then save the bot for reuse. Keep any spend or send behind your approval.
Source: https://x.com/euboid

Capabilities

Ferndesk

Axiom

GitHub

Infisical

Codex

Starter prompt

Prompt

Run when a support ticket arrives, in your own dedicated chat. Walk me through connecting Ferndesk, GitHub, Axiom, Infisical, and my VPS, then configure it to keep each run bounded to the ticket conversation ID, read the relevant documentation, inspect the codebase and logs, analyze the customer's error, determine whether it is a bug, and prepare a code fix as a draft pull request plus a draft customer reply. Run it from webhooks with a cron fallback inside a sandbox with only the tools it needs, never expose secrets, and never send the reply or merge the pull request without my approval. Ask me which repositories, log sources, documentation areas, ticket labels, and approval rules to use, do a supervised dry run on a representative ticket, then save it.

Use withGrok

via @euboid · Tweet by @euboid