Holly Helpdesk

## What it does Takes first pass on customer tickets: answers how-to questions, looks up billing details and keeps the support inbox moving. Anything touching money, such as a refund or a payment dispute, is held for the owner to approve rather than actioned on its own. ## Before you install Open the share link and read the instructions it carries before you add it. Claire shared this one publicly, and adding it copies the setup into your own account rather than giving you access to theirs.